Frequent Flyer Programs (FFPs)
Frequent Flyer Programs are offerd by major airlines to enhance customer relationship by rewarding passengers for their loyalty. As a Frequent Flyer, you are awarded points corresponding to the number of miles you fly a particular or partner airline. These points can be used for discounted/free tickets, aiport lounge membership and other benefits.
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AA's new privileges for preferred customers
Article from: Dallas Business Journal
Monday, September 22, 2008 - 3:38 PM CDT
American Airlines Inc. said Monday that top customers will be granted the carrier’s new PriorityAAccess SM privileges — benefits that are designed to make the lines move faster and the boarding process easier in general.
Fort Worth-based American, a subsidiary of AMR Corp. (NYSE: AMR) says the following customers qualify for PriorityAAccess SM privileges: first- and business-class customers, AAdvantage Executive Platinum, AAdvantage Platinum members, AAdvantage Gold members, AAirpass customers, oneworld Alliance Emerald fliers, Sapphire and Ruby members and fliers who are traveling on full-fare economy class tickets that are booked in American’s Y ticket category.
The benefits include priority check-in at a ticket counter that is set aside specifically for PriorityAAccess customers. And in airports where permitted, priority fliers will have access to faster security screening lanes before boarding their flights.
American says the designated screening lanes will be allowed at Dallas-Fort Worth International Airport, Chicago O’Hare, as well as airports in Miami (MIA) Los Angeles (LAX), New York (JFK and La Guardia), St. Louis, San Francisco, Boston, San Juan and Puerto Rico.
Once at the gate, PriorityAAccess also offers priority boarding lanes for qualifying customers.
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